Acionamento de operadora de telecom

Acionamento de operadora de telecomunicação no caso de falha de link
Verificar o link que encontra-se indisponivel.
Verificar com a equipe de redes se a falha é interna ou externa.
Realizar novos testes no link afetado.
Entrar em contato com o callcenter da operadora e informar o problema.
Anotar o protocolo de atendimento gerado pela atendente.
Informar por meio de SMS o protocolo aos gestores da equipe.

Resultados (Inglês) 1:

Telecommunication operator drive in case of link failureVerify the link is unavailable.Check with the network team if the failure is internal or external.Perform new tests on the affected link.Contact the callcenter of carrier and report the problem.Note the service protocol generated by the attendant.Report by way of SMS protocol team managers.

Resultados (Inglês) 2:

Telecommunication operator drive the link power failure
Check the link is unavailable.
Check with staff networks if the fault is internal or external.
Perform new tests on the affected link.
Contact the carrier's call center and report the problem.
Note the care protocol generated by the attendant.
Inform via SMS protocol to team managers.

Resultados (Inglês) 3:

Activation of the telecommunication operator in the event of the failure of link
check the link that is unavailable.
check with team networks if the fault is internal or external.
perform new tests in the link affected.
come into contact with the operator call centers and inform the problem
note the care protocol. Generated by the attendant.
Inform through SMS protocol to the managers of the team.